Privacy Policy

Well Done Building and Design understands that your privacy is important to you. We are committed to protecting the privacy of your personally identifiable information as you use this website and our services. This Privacy Policy explains how we collect, use, protect, and disclose information that we gather from you. By using this website, submitting forms, or opting into communications, you consent to the terms described in the most current version of this Privacy Policy. You should also review our Terms and Conditions to understand the general rules about your use of this website and our services. “We,” “our,” and “us” mean Well Done Building and Design, “You,” “your,” “visitor,” or “user” means any individual accessing this website or communicating with us.

 

SMS COMMUNICATIONS

If you provide your phone number and consent to receive SMS communications, Well Done Building and Design may send you service related text messages such as appointment reminders, scheduling updates, and responses to your inquiries. Message frequency may vary. Message and data rates may apply. You may opt out of receiving SMS messages at any time by replying STOP. Reply HELP for assistance.

 

COOKIES AND TRACKING

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can choose to disable cookies through your browser settings, although doing so may affect certain website functionalities.

 

USER RIGHTS

You have the right to access, update, or request deletion of your personal information. To make such a request, please contact us using the information provided on our website.

 

MOBILE SMS

If you provide your mobile phone number and opt in to receive text messages, we may send you non-marketing messages such as appointment confirmations, project updates, scheduling notifications, and service-related communications, as well as marketing messages such as special offers, discounts, or service updates, depending on your selected preferences. Message frequency may vary. Message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, messaging platforms, or technical support providers, is permitted solely for the purpose of delivering our services. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

PERSONAL AND NON-PERSONAL INFORMATION

This Privacy Policy describes how we treat both personal and non-personal information. Non-personal information is information that cannot identify you individually. When you visit this website, we may collect certain non-personal information from your browser or device for analytical and operational purposes. Personal information is information that identifies you as an individual, such as your name, address, email address, or telephone number. We collect personal information when you submit a contact form, request a consultation, communicate with us, enter into a service agreement, or otherwise provide information directly to us.

 

HOW WE USE PERSONAL INFORMATION

We use personal information to respond to your inquiries, schedule consultations, provide project updates, deliver requested services, send communications you have opted into, maintain internal records, improve our website and services, and comply with legal obligations. If you opt in to receive SMS communications, we will use your mobile number solely for the purposes you selected.

 

SHARING OF PERSONAL INFORMATION

We do not sell, rent, trade, or otherwise transfer your personal information to outside parties for marketing or promotional purposes. We may share personal information with trusted service providers who assist us in operating our business, provided those parties agree to keep this information confidential and use it only for authorized purposes. We may also disclose personal information if required by law or legal process.

 

SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your information, no method of transmission over the Internet is completely secure.

 

CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

 

CHANGES

Well Done Building and Design reserves the right to update this Privacy Policy at any time. Changes will be posted on this page. If you have any questions about this Privacy Policy, you may contact us at zac@welldoneoc.com.